FAQ
Find out the answers to the most popular questions about Monimoto Device, Key Fob, SIM card and Mobile App
MONIMOTO DEVICES
HOW IS MONIMOTO DIFFERENT FROM OTHER TRACKERS?
- DIY system – almost no technical knowledge is required from you! You will not need to do any wiring or have any special tools. All you need to do is setup your Device using the Monimoto App and attach it to your motorcycle.
- You do not need to recharge the AA batteries every 2 weeks. Monimoto primary AA batteries last for a very long time. Depending on the brand of the batteries and activity of the device, they should easily last a year (the same pair of AA batteries).
- Monimoto also has embedded an eSIM card.
- Monimoto is powered by a seperate battery and does not drain your motorcycle’s 12V or 6V battery. Your bike is guaranteed to start. Monimoto will never breach your bike warranty.
- Device calls your mobile phone within one minute to notify you of the unauthorized vehicle use. You are notified immediately as opposed to other trackers that just send text messages or emails, which nowadays can be left ignored. Gladly, most react to a phone call.
- Monimoto automatically arms and disarms itself.
WILL MONIMOTO SOUND AN ALARM?
IS MONIMOTO WATER RESISTANT?
CAN I USE MONIMOTO FOR A REAL TIME TRACKING?
MONIMOTO 9 (NEW)
IN WHAT COUNTRIES DOES MONIMOTO 9 WORK?
HOW LONG WILL MONIMOTO 9 WORK IN ALARM MODE?
WHAT BATTERIES DOES MONIMOTO 9 DEVICE USE?
Monimoto 9 comes with a 900mAh rechargeable Lithium battery. This battery is not meant to be replaced, do not attempt to disassemble M9 device and remove the battery.
The Monimoto 9 Key Fob is powered by a 3V Lithium CR2032 battery. These coin batteries are easily found in most convenience stores or photo equipment stores.
HOW LONG DOES IT TAKE TO FULLY CHARGE THE BATTERY?
HOW OFTEN DO I HAVE TO CHARGE MY MONIMOTO 9?
MONIMOTO 7
IN WHAT COUNTRIES DOES MONIMOTO 7 (LTE CAT-M1) WORK?
CAN I CHARGE MONIMOTO 7 BATTERIES?
WHAT BATTERIES DOES MONIMOTO 7 DEVICE USE?
Monimoto 7 comes with two Lithium AA 1.5V primary batteries that can be easily found in most convenience or photo equipment stores. Once the battery level reaches the critical level (don’t worry, you will be notified), simply open the enclosure, remove the old ones, insert new, and close the enclosure. Key Fob is powered by one CR2032 battery.
IMPORTANT: You must not use rechargeable batteries. They have different electrical parameters and we cannot guarantee that Monimoto will work properly or that the correct battery level will be displayed.
Also – do not use new and old batteries together as this will lead to the false battery level indication in the app.
HOW LONG WILL MONIMOTO WORK IN ALARM MODE?
MONIMOTO KEY FOB
WHAT IS MONIMOTO KEY FOB?
The Key Fob is a small device that comes with the Monimoto set. When the Key Fob is not present near the motorcycle, any sufficient movement or vibration activates the Alarm mode in Monimoto (to trigger the alarm, other conditions must be fulfilled – more information here).
You can add up to 3 Key Fobs to each Monimoto device. If you happen to have more than one Monimoto, same Key Fob can be used with multiple devices.
Important! Monimoto Key Fob is not supposed to be used as a key chain and should be kept separate from your motorcycle keys. This way, if your keys are stolen or lost, you will not need to fear that your motorcycle can be stolen without any notifications. We recommend to keep your Monimoto Key Fob in the pocket of your motorcycle jacket or trousers.
TWO MONIMOTO DEVICES - ONE KEY FOB?
You can pair one Key Fob to as many Monimoto units as you like. For example, you can use the same Key Fob for your car and your motorcycle, since you would not drive both vehicles simultaneously.
When pairing Monimoto with a new Key Fob that is already paired with another device – it’s important to make sure that you only have that one Monimoto unit within 10m range at that moment. Otherwise, you can not add the same Key Fob to the other Monimoto device.
Important. You may need to connect to your Monimoto in the app via Bluetooth just before you ride your motorcycle.
SIM CARD
ARE THERE ANY FEES I NEED TO PAY AFTER PURCHASE?
HOW DO I PAY FOR MONIMOTO SIM CARD / GSM SERVICE?
BATTERIES
WHAT AFFECTS THE BATTERY LIFE? HOW CAN I SAVE BATTERY POWER?
Monimoto Device
Alarm Mode is the main factor that drains the battery. With this in mind – you don’t want to have many false alarms. In other words, avoid moving the Monimoto when the Key Fob is away. New batteries are enough for up to 500 location notifications.
Monimoto Key Fob
In general, any kind of motion or vibration drains the Key Fob battery. While riding a motorcycle, the lowest energy consumption is observed when the Key Fob is next to Monimoto. While the motorcycle is parked, the lowest energy consumption is observed when the Key Fob is outside of the range of Monimoto. This suggests that carrying the Key Fob with you at all times is not efficient, and that is true. However, we do not recommend leaving the Key Fob next to your motorcycle either as that will leave the motorcycle unprotected.
HOW DO I KNOW IF MY MONIMOTO'S BATTERIES ARE EMPTY?
You should be notified with a push notification when Monimoto battery level falls below 20%. Do not wait until they are completely empty and replace them when the notification is received.
Easiest way to get most recent battery level is to connect to Device via app in Settings tab. Once you connect – battery is checked and the latest level in is shown.
MONIMOTO APP
WHICH SMARTPHONES CAN BE USED WITH MONIMOTO?
Monimoto is compatible with all iPhone models from the iPhone 5S, iOS version 9.3 or later; Android version 5.0 or later. The only other condition: your smartphone must have Bluetooth 4.0+ (BLE), as the connection between your phone and Monimoto is arranged using this technology.
Monimoto does not work with Android Marshmallow 6.0. More about this issue can be found here.
WHAT LANGUAGES ARE YOUR APP AND NOTIFICATIONS AVAILABLE IN?
SHOULD I KEEP BLUETOOTH ALWAYS ON ON MY PHONE?
You can find the user guide and more answers on our dedicated Monimoto support website.